If you can't find the answer you are looking for please send an e-mail to hello@onetwofour.be or contact our front desk
Only in our Comfort room we can put a small children's bed (120 cm) free of charge. In other rooms it is not possible, all other rooms are maximum 2 guests.
Pets are not allowed at our hotel.
If your access code is not functioning or lost please contact the front desk.
Yes, we can store your bags for you free of charge in our secure luggage storage area.
Check-out time: before 11:00h
Check-in time: after 15:00h
You can check our using our digital check-out if you would like to check out early.
Please contact the Front Desk at least 24 hours in advance, so we can provide you with digital access codes.
Enjoy late check-out until 14:00 for 30€ per room.
To book a late check-out please contact our front desk
Please contact the Front Desk
It is possible to change the travel dates for certain booking rates, while other promotional booking rates can not be changed.
Please contact the Front Desk
If you have booked your stay through booking.com all changes to your booking need to happen through booking.com.
Certain booking rates can be cancelled up to 48 hours in advance while other promotional rates can not be cancelled.
Please contact the Front Desk
If you have booked your stay trough booking.com all cancellations need to happen trough booking.com. Log in to your booking to check if cancellations are allowed for your booking rate.
The best way to visit Ghent is by train, with several connections per hour from Brussels, Brussels Airport, Antwerp and Bruges.
We recommend arriving in Gent-Sint-Pieters Trainstation as One Two Four Hotel is just 10 minutes on the main tram line and a 1 minute walk from the tram stop.
From Gent-Sint-Pieters trainstation take tram 1 direction Evergem.
Leaves every 10 minutes - Stay on the tram for 5 stops - around 10 minutes
Stop: Gent Savaanstraat - Google maps
Just 1 minute walk to the hotel!
Buy your ticket at the vending machine on the platform or pay with your credit card on the tram (more expensive).
One Two Four Hotel is easy to reach by car and there are several parking options nearby. Make sure to use your GPS as there is a very strict traffic plan in place with several car-free zones.
Set your GPS: Bagattenstraat 124, 9000 Gent - Google maps
The city center of Ghent is part of a 'Low Emission Zone' or LEZ where older and more polluting cars are being discouraged from entering the city and have to buy a day pass.
Check if your car meets the entry requirements on the City of Ghent website
Hotel parking
We have 4 indoor secured parking spots available across the hotel.
Rate: 20€ per night - ends at 15:00 on the day of check-out.
Get the key at the Front Desk.
Make a reservation trough our Front Desk
Public Parking - Savaanstraat (P4)
1 minute walk
Set your GPS: Savaanstraat 13, 9000 Gent - Google maps
Breakfast is served downstairs at our breakfast bar. Follow the signs on the stairs and in the elevator.
Monday to Friday: 07:00 to 10:00
Saturday, Sunday & special holidays: 07:30 to 10:30
You can book breakfast together with your stay.
If you haven't booked with your stay and would still like to have breakfast you can do so by letting us know the day before.
On special request we can serve breakfast in your room, please book in advance at the front desk. There is a surcharge of 20€ per room for this service.
We can organise for you to take away your breakfast, please book at least 1 hour in advance.
